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How to Develop a Promotional Calendar
The ideal tool to help co-ordinate and plan your promotional plan is a promotional calandar. A promotional calendar will help you
- Plan events and promotions in a timely manner
- Ensure your promotional plan is well balanced across the period
- Ensure all aspects of the business are aligned with each event
- Ensure your communications are set for each event
10 Basic Steps to Delivering Good Customer Service
Delivering good customer service is important to any retail business, even more so today. As the old adage goes; upset one customer and they will tell 10 others! In today’s world you upset one customer, and they could literally tell millions through the social networking, smart phones etc.
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