A-Z of Visual Merchandising

Would you like to know more about visual merchandising? The A to Z of Visual Merchandising is a virtual Visual Merchandising Manual where you can find information on any subject related to Visual Merchandising.


  • OH&S

    OH&S stands for Occupational Health and Safety, and applies to all policies & practices that protect the safety of the individual in their place of work. These days, employers and employees have a responsibility and legal obligation to keep workplaces safe and reduce the risks of injury.

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    Online Shopping

    Much has been said lately about online shopping and its detrimental effect on traditional retailing - and mostly by retailers looking for excuses to explain lagging sales.

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    Order

    Without order in your store, your customers can’t find anything. Disorder equates to lost sales.

  • Outfits

    In retail visual merchandising, presenting the merchandise in order to sell outfits rather than items is the holy grail. Outfits are a number of complementary garments that can be worn together, such as the top with the pants, the jacket, shoes and accessories.

  • Planning

    As for most things, failing to plan, is planning to fail.

  • POS

    POS is an acronym for Point of Sale - the printed materials used to promote activity or product in a retail environment, not to be confused with the store’s POS system (cash register). 

  • Position

    Position is very important in any display. All the hard work in establishing focal point, balance, rhythm and proportion is wasted if no-one can see it! 

  • Price

    The price of goods is how much the retailer expects the customer to pay in order to take the goods from the store to their home. 

  • Product Categories

    Product categories help the customer to quickly identify the types of different products for sale in your store. This doesn’t mean that you need category signs all over the place, it just means that you need to present your range in sensible categories.

  • Proportion

    The proportion of a display refers to the display size in relation to the space it occupies.

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    Quadrants

    Ever had such a big job that you don’t know where to start?

    Any retail store can and should be split into virtual quadrants, with each quadrant treated individually - in its allowance of time, planning and return on investment, but also as an integral part of the whole - being the entire store.

  • Quality

    Quality refers to the inferiority or superiority of a product. Quality is a somewhat subjective attribute and may be understood differently by different people. A good rule is to provide choice to the customer in three different pricepoints and quality levels - good, better and best. 

  • Quantity

    The amount of stock on the floor has a few effects on the business such as brand positioning, stock management and ease of shopping. 

  • Racks

    The types of racks you choose for your retail store form part of the personality of the store. For instance, the racks you choose for a discount store are different to those you would choose for a premium fashion store.

  • Recovery

    Recovery is a retail discipline that ensures that the store is tidied and cleaned after a busy day, ready for refilling and trading the next day.

  • Relevance

    Without relevance, the retail store can become a melting pot of mixed messages that confuses the customer.

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    Retail Snake

    Manipulating the customers’ journey around your store allows you to show your customers the maximum amount of stock. The Retail Snake allows you to show them everything that you want them to see.

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    Rhythm

    It has nothing to do with the way you move, but rather the way your eye moves through a display

  • Risers

    Risers are an essential element to highlight product to its best advantage in many types of displays.

  • Sale

    What makes a Sale stand out? During sale your store should look noticeably different to how it looks every other day and there should be a compelling reason for the customer to enter the store.